Course Description

Start and run your own innovation project for your non profit or social organisation! Set up your project and team for success. Learn the highly effective 'jobs-to-be-done' technique to uncover the highest potential customer problems to solve. You can lead the development of new products and services that better meet the needs of your organisation's beneficiaries or customers. Innovation is a key skill for a modern organisation looking to improve its offering, attract more customers, reduce costs, and address difficult social problems. It just takes someone like you to take leadership and get started.

In this short course, learn how to -

  • Create a common language around innovation in your organisation
  • Understand different types of innovation and set up a plan for developing innovation
  • Understand the theory of disruptive innovation and how it can apply to your organisation's work
  • Learn the 'jobs-to-be-done' technique for uncovering the best opportunities and problems to solve
  • Link your innovation efforts to your organisation's continual improvement process and 'learning organisation' efforts
  • Use value curves to highlight opportunities for improvement in services, and to find ways to differentiate your organisation's products and services
  • Focus on creating value for customers or clients that is relevant to their needs
  • Scope and define your innovation project by setting growth goals and attaching innovation work to growing and winning customers
  • Choose areas of focus for your innovation efforts, including finding new opportunities, reducing costs and improving efficiency, and improving customer satisfaction and outcomes
  • Kick-off your innovation project: this course is the first in an innovation bundle that takes your team step by step through the innovation process right to testing solutions with your customers 'in-market'

Included resources -

  • 35 minutes of video instruction
  • YouLead 'jobs-to-be-done' kit outlining step by step approach with workbook templates
  • Article on disruptive innovation
  • Easy-to-use templates in editable Microsoft Powerpoint so you can run our own process and plan your organisation's innovation project and run the jobs-to-be-done technique

Sample Template Previews

YouLead Founder

Dale Renner

Dale is a strategy and innovation consultant with 17 years Australian and international experience working for leading organisations in a wide range of industries including health, education, energy, wine, financial services, government and the social sector. He advises senior management in social sector and not-for-profit organisations. His passion is to drive more innovation to social problems through empowering social organisations with the latest innovation tools, capabilities and strategies.He is Director of YouLead and Iconic Consulting - with a focus on social sector organisations. Dale is a former Board member of VCOSS and Hagar Australia, and Co-Lead of Unreasonable Lab Australia. He holds degrees in Law and Economics. Contact Instructor: LinkedIn | Email | Twitter | Website

Course curriculum

  • 1

    1. Defining Innovation

    • Welcome

    • Types of Innovation - incremental, Product

    • Disruptive innovation
  • 2

    2. Value Curves

    • Value curves - tools to understand differentiation
  • 3

    3. Scope your Innovation Project

    • Setting Goals for growth and innovation projects
  • 4

    4. Jobs-to-be-done technique

    • Innovation: Jobs to be done technique

    • Innovation Jobs to be done kit

    • Jobs to be done - workbook templates

  • $45.00

    $45.00Full Innovation Program for Non Profits

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